Commercial Service Rates

Keeping You Connected
Television Rates

Rate Structure Effective April 1, 2024 (prices per month, unless otherwise noted)

ULTIMATE

Ultimate Basic = $43.00

Ultimate Expanded Basic (Includes Basic) = $119.60

Ultimate Expanded Plus (Includes Expanded Basic) = $128.60

Ultimate HBO = $15.00

Ultimate Showtime/TMC = $15.00

Ultimate Cinemax = $9.00

Ultimate Starz/Encore = $10.00

Ultimate Set top box (required for each TV) = $3.00

Ultimate DVR 100 GB (2 streams, approx 40 hours of HD content)…..$10.00

DVR 250 GB (5 streams, approx 100 hours of HD content)…..$15.00

DVR 500 GB (5 streams, approx 200 hours of HD content)…..$20.00

Whole Home DVR included with all Ultimate DVR packages

INSTALLATION / ACTIVATION / SUPPORT

Device Configuration at SMU (customer-owned device) = $20.00/visit

Device Configuration at SMU (SMU-owned device) = $5.00/visit

Communication Service Calls (normal business hours) =$85.00/hour + tax

Communication Service Calls (after hours, 2-hour minimum)

Activation Fee =$85.00/hour + tax

Move Fee =$85.00/hour + tax

Some services may require a deposit and installation/activation fee

WATCH TV EVERYWHERE 

Available with many SMU cable channels; learn more or at watchtveverywhere.com.

ADVERTISE ON TV!

We have partnered with ICAN Advertising to make it possible for you to advertise effectively and affordably in your local area. ICAN puts your business in highly viewed programs on powerful television networks like HGTV, ESPN, and more. Target the areas you need, and reach your customers!

Click this link to learn more about Effective Affordable Advertising!

Commercial Internet Rates

Rate Structure Effective February 1, 2022 (prices per month, unless otherwise noted)

Wireless Internet Access (per SMU access device)….$5.00

SMU’s wireless internet access (managed Wi-Fi) works in conjunction with your SMU internet service.

COMMERCIAL FIBER INTERNET PACKAGES

Commercial Internet 250Mb/250Mb = $100.00

Commercial Internet 500Mb/500Mb= $250.00

Commercial Internet 1Gb/1Gb= $500.00

We can also work with you to provide additional services based on your business needs. Please contact us to learn more!

Pricing for some of those features

Term in month None 36 months 60 months
VLAN 10MB $350.00 $300.00 $250.00
VLAN 20MB $425.00 $350.00 $300.00
VLAN 50MB $475.00 $400.00 $350.00
VLAN 100MB $500.00 $450.00 $400.00
VLAN 150MB $525.00 $475.00 $425.00
VLAN 200MB $550.00 $500.00 $450.00
VLAN 300MB $575.00 $525.00 $475.00
VLAN 400MB $600.00 $550.00 $500.00
VLAN 500MB $625.00 $575.00 $525.00
VLAN 750MB $650.00 $600.00 $550.00
VLAN 1GB $675.00 $625.00 $575.00
VLAN 2.5GB $750.00 $700.00 $650.00
VLAN 5GB $1,050.00 $900.00 $800.00
VLAN 10GB $1,350.00 $1,150.00 $1,000.00

*non-recurring charges may apply

INSTALLATION / ACTIVATION / SUPPORT

Device Configuration at SMU (customer-owned device) = $20.00/visit

Device Configuration at SMU (SMU-owned device) = $5.00/visit

Communication Service Calls (normal business hours) = $85.00/hour + tax

Communication Service Calls (after hours, 2-hour minimum)

Activation Fee = $85.00/hour + tax

Move Fee = $85.00/hour + tax

Some services may require a deposit and installation/activation fee.

Commercial Telephone Rates

Rate Structure Effective April 1, 2021 (prices per month, unless otherwise noted)

COMMERCIAL TELEPHONE SERVICES

Commercial Service (includes SLC) = $28.00

Virtual Business Service (includes SLC) = $11.00

Additional Commercial Directory Listing = $6.00

Directory Assistance = $0.95/call

Additional VoiceMail Box; Call Forward-Busy Line; Call Forward-No Answer; Caller ID Blocking (per line) = $1.00/each

3-Way Calling; 30-Number Speed Dial; Anonymous Call Reject; Auto Call Back (*66); Auto Redial (*69); Call Forward-All Calls; Do Not Disturb; Find Me/Follow Me; Long Distance Alert (where available); Remote Call Forwarding; Select Call Acceptance; Select Call Rejection; SimRing; SmartScreen; Voicemail; Wake Up Service; Warm Line = $3.00/each

Call Waiting; Caller ID; Distinctive Ring (where available); Priority/Custom Ringing; Toll Restriction; Toll Restriction with PIN; Hunting = $4.00/each

Caller ID + Call Waiting = $6.00

Commercial Long Distance = $0.07/minute

Assigning DID Block of Numbers (20 numbers) = $20.00 (non-recurring)

DID Block of Numbers (20 numbers) = $20.00/month

Customized Commercial Telephone Number = $50.00

Some services may require a deposit and installation/activation fee.

INSTALLATION / ACTIVATION / SUPPORT

Device Configuration at SMU (customer-owned device) = $20.00/visit

Device Configuration at SMU (SMU-owned device) = $5.00/visit

Communication Service Calls (normal business hours) = $85.00/hour + tax

Communication Service Calls (after hours, 2-hour minimum)

Activation Fee = $85.00/hour + tax

Move Fee = $85.00/hour + tax

Some services may require a deposit and installation/activation fee.

CONFERENCE CALLING

Existing SMU telephone customers will receive the same long distance rates as they receive for regular toll and 800 calls. Non-SMU telephone customers will be charged a $5.00/conference fee in addition to long distance charges at 10¢/minute for toll calls and 20¢/minute for 800 calls.

Water Rates

Rate Structure Effective January 1, 2024 (prices per month, unless otherwise noted)

WATER SERVICES

Water Service Per 1,000 Gallons = $6.00

Monthly Customer Charge Per Service Address = $28.00

Water Sprinkler Service Per 1,000 Gallons = $7.00, no minimum

5/8-inch Meter, Tap & Saddle Service Permit = Labor and Materials

1-inch Meter, Tap & Saddle Service Permit = Labor and Materials

Additional 5/8-inch Meter Service Permit = Materials

Additional 1-inch Meter Service Permit = Materials

Meter Test by SMU = $55.00

SEWER/SOLID WASTE RATES

Rates effective 9/1/23

Solid Waste, storm sewer, and sanitary sewer are controlled by the City of Spencer and billed for your convenience through Spencer Municipal Utilities. Questions about rates and policies should be directed to Spencer City Hall at 712-580-7200.

Rate Code SC/SR, All Metered Customers: 0-50,000 gallons = $0.00514 per gallon

Rate Code SC/SR, All Metered Customers: More than 50,000 gallons = $0.00462 per gallon

Availability Fee/Debt Surcharge

5/8″ meter: Availability Fee $4.61 and Debt Surcharge: $17.17

1.0″ meter: Availability Fee $8.20 and Debt Surcharge: $28.70

1.5″ meter: Availability Fee $15.30 and Debt Surcharge: $57.40

2.0″ meter: Availability Fee $24.60 and Debt Surcharge: $91.23

3.0″ meter: Availability Fee $61.50 and Debt Surcharge: $228.58

 

Rate Code S1, Non-metered Single Family = $33.86

Rate Code S2, Non-metered 1 Bedroom multi-family = $28.06

Rate Code S3, Non-metered 2 Bedroom multi-family = $33.86

Rate Code S6, Non-metered Commercial = $51.91

Rate Code S7, Non-metered Small Business = $33.86

COMMERCIAL SOLID WASTE

Rates effective 7/1/23

Please contact Spencer City Hall at 712-580-7200

Commercial Electric Rates

Rate Structure Effective March 1, 2022 (prices per month, unless otherwise noted)

GS: GENERAL SERVICE ELECTRIC

All Kilowatt Hours (Energy Cost Adjustment applies) = $0.0708 per kWh

Meter Charge = $20.00

SCI: SMALL COMMERICAL / INDUSTRIAL ELECTRIC SERVICE

Demand Charge (All Kilowatts) = $9.15 per kW

Energy Charge (All Kilowatt Hours) = $0.041 per kWh

Meter Charge = $30.00

State sales and local option sales taxes will be added to the rate to comply with the provisions of the Code of Iowa. Minimum billing shall not be less than 50% of the maximum demand charges during the previous twelve (12) months.

LCI: LARGE COMMERCIAL / INDUSTRIAL ELECTRIC SERVICE

Demand Charge (All Kilowatts) = $10.25 per kW

Energy Charge (All Kilowatt Hours) = $0.0375 per kWh

Meter Charge = $35.00

State sales and local option sales taxes will be added to the rate to comply with the provisions of the Code of Iowa. Minimum billing shall not be less than 50% of the maximum demand charges during the previous twelve (12) months.

IR: Interruptible Rate
As approved by contract between SMU and customer.

Energy Cost Adjustment (ECA)
An Energy Cost Adjustment (ECA) will be calculated monthly on all energy usage (kWh’s) for all customer classes. The ECA is based on a rolling 12-month average of SMU’s cost for purchased power.

ENERGY COST ADJUSTMENT

3/13/24 through 4/12/2024 = $0.01945 per kWh

What is an ECA?
The Energy Cost Adjustment (ECA) reflects fluctuation cost to purchase electricity and the fuel to produce electricity. An increase or decrease in the ECA is dependent on market conditions. It adjusts monthly to pass costs through to customers’ bills. The ECA is based on a rolling 12-month average of SMU’s cost for purchased power.
Why does and ECA charge show up on my bill each month?
An ECA surcharge is included each month as the cost of purchasing and producing electricity increases or decreases. SMU increases or decreases the monthly surcharge on your bill to cover any additional costs of generating electricity.
Why are there additional costs with making the electricity?
The rising cost of fuel, primarily natural gas, that is used to generate electricity is the primary driver behind rising electricity costs. Sometimes the ECA may decrease.
Is there anything that can be done about the ECA charge by SMU?
Unfortunately, no. You can rest assured SMU will never make a profit off our customers’ added burden. By law, an ECA must go directly toward covering the increasing or decreasing costs. Nothing more, nothing less.
What can I do to keep unnecessary costs from my monthly bill?
You can look at the energy efficiency of your home and the SMU Resource Conservation program can help with some improvements. You and SMU can work together to make the best use of resources as well as helping keep electric costs down.