Commercial Service Rates

Keeping You Connected

Cable Rates

Rate Structure Effective March 1, 2018 (prices per month, unless otherwise noted)

CABLE PACKAGES

Basic = $24.50

Basic Plus (Includes Basic) = $83.75

SD Plus* = $9.00

HD Plus* = $3.00

Sports Plus* = $4.00

HBO* = $15.00

Showtime/TMC* = $13.00

Cinemax* = $7.50

Starz/Encore* = $8.00

Channel 3 Online (included in Basic) = $4.00/mo or $45.00/yr
*Requires a box

CABLE EQUIPMENT

SD Box = $3.00

HD Box ($3) & Cable Card ($2) = $5.00

DVR Box ($8) & Cable Card ($2) = $10.00

DVR Service (Required with DVR box) = $5.00

Multi-Room DVR Service = $10.00

Cable Card = $2.00

CABLE INSTALLATION / ACTIVATION / SUPPORT

Tiger Care Plan (residential customers) = $10.00/month

Device Configuration at SMU (customer-owned device) = $20.00/visit

Device Configuration at SMU (SMU-owned device) = $5.00/visit

Communication Service Calls (normal business hours) =$45.00/hour + tax

Communication Service Calls (after hours, 2-hour minimum) =$60.00/hour + tax

SecureIT Supported Install (residential customers) =$13.00/install

Communications Install Fee =$45.00/hour + tax

Some services may require a deposit and installation/activation fee

WATCH TV EVERYWHERE 

Available with many SMU cable channels; learn more on our Cable page or at watchtveverywhere.com.

Commercial Internet Rates

Rate Structure Effective October 1, 2018 (prices per month, unless otherwise noted

COMMERCIAL CABLE MODEM INTERNET PACKAGES

Commercial Internet 10Mb/2Mb = $70.00

Commercial Internet 15 Mb/3Mb = $80.00

Commercial Internet 30Mb/5Mb = $90.00

Commercial Internet 50Mb/10Mb = $100.00

Commercial Internet 100Mb/10Mb = $125.00

Residential broadband includes 5 email accounts. Commercial broadband includes 10 email accounts. Email account storage limit is 1 GB. Additional storage may be purchased in 1 GB increments at $5.00 per GB. Once your storage limit is reached, you will not receive email until your storage is reduced or you add storage to your account.

COMMERCIAL FIBER INTERNET PACKAGES

Commercial Internet 50Mb/10Mb = $80.00

Commercial Internet 100Mb/20Mb = $110.00

Commercial Internet 200Mb/40Mb = $185.00

Commercial Internet 300Mb/60Mb = $235.00

Commercial Internet 500Mb/100Mb/= $310.00

Commercial Internet 1Gb/200Mb= $510.00

Symmetrical Internet Service*= Add 20%

Residential broadband includes 5 email accounts. Commercial broadband includes 10 email accounts. Email account storage limit is 1 GB. Additional storage may be purchased in 1 GB increments at $5.00 per GB. Once your storage limit is reached, you will not receive email until your storage is reduced or you add storage to your account.

*SMU offers a Symmetrical Internet Service upgrade, which provides a fiber connection with the same upload and download speed. Fiber customers can upgrade to this service for an additional 20% of their current monthly internet rate.

We can also work with you to provide additional services based on your business needs. Please contact us to learn more!

Pricing for some of those features:

Additional Email addresses above minimum $2.00 per address

VLAN 5Mb $200.00*
VLAN 10Mb $300.00*
VLAN 20Mb $375.00*
VLAN 50Mb $425.00*
VLAN 100Mb $450.00*
VLAN 150Mb $465.00*
VLAN 200Mb $475.00*
VLAN 300Mb $500.00*
VLAN 400Mb $525.00*
VLAN 500Mb $550.00*
VLAN 750Mb $575.00*
VLAN 1Gb $600.00*
*non-recurring charges may apply

Commercial Telephone Rates

Rate Structure Effective June 1, 2015 (prices per month, unless otherwise noted)

COMMERCIAL TELEPHONE SERVICES

Commercial Service (includes SLC) = $28.00

Virtual Business Service (includes SLC) = $11.00

Additional Commercial Directory Listing = $6.00

Directory Assistance = $0.95/call

Additional VoiceMail Box; Call Forward-Busy Line; Call Forward-No Answer; Caller ID Blocking (per line) = $1.00/each

3-Way Calling; 30-Number Speed Dial; Anonymous Call Reject; Auto Call Back (*66); Auto Redial (*69); Call Forward-All Calls; Do Not Disturb; Find Me/Follow Me; Long Distance Alert (where available); Remote Call Forwarding; Select Call Acceptance; Select Call Rejection; SimRing; SmartScreen; Voicemail; Wake Up Service; Warm Line = $3.00/each

Call Waiting; Caller ID; Distinctive Ring (where available); Priority/Custom Ringing; Toll Restriction; Toll Restriction with PIN = $4.00/each

Caller ID + Call Waiting = $6.00

Commercial Long Distance = $0.07/minute

Assigning DID Block of Numbers (20 numbers) = $20.00 (non-recurring)

DID Block of Numbers (20 numbers) = $20.00/month

Customized Commercial Telephone Number = $50.00

Communication Service Calls (normal business hours) = $45.00/hour + tax

Communication Service Calls (after hours, 2-hour minimum) = $60.00/hour + tax

Communications Install Fee = $45.00/hour + tax

Some services may require a deposit and installation/activation fee.

TELEPHONE INSTALLATION / ACTIVATION / SUPPORT

Tiger Care Plan (residential customers) = $10.00/month

Device Configuration at SMU (customer-owned device) = $20.00/visit

Device Configuration at SMU (SMU-owned device) = $5.00/visit

Communication Service Calls (normal business hours) = $45.00/hour + tax

Communication Service Calls (after hours, 2-hour minimum) = $60.00/hour + tax

SecureIT Plus Supported Install (residential customers) = $13.00/install

Communications Install Fee = $45.00/hour + tax

Some services may require a deposit and installation/activation fee.

CONFERENCE CALLING

Existing SMU telephone customers will receive the same long distance rates as they receive for regular toll and 800 calls. Non-SMU telephone customers will be charged a $5.00/conference fee in addition to long distance charges at 10¢/minute for toll calls and 20¢/minute for 800 calls.

Water Rates

Rate Structure Effective January 1, 2016 (prices per month, unless otherwise noted)

WATER SERVICES

Water Service Per 1,000 Gallons = $5.50

Monthly Customer Charge Per Service Address = $27.00

Water Sprinkler Service Per 1,000 Gallons = $6.50

5/8-inch Meter, Tap & Saddle Service Permit = $325.00

1-inch Meter, Tap & Saddle Service Permit = $400.00

Additional 5/8-inch Meter Service Permit = $225.00

Additional 1-inch Meter Service Permit = $325.00

Meter Test by SMU = $45.00

SEWER/SOLID WASTE RATES

Solid Waste, storm sewer, and sanitary sewer are controlled by the City of Spencer and billed for your convenience through Spencer Municipal Utilities. Questions about rates and policies should be directed to Spencer City Hall at 712-580-7200.

Rate Code S, All Metered Customers: Minimum 1,000 Gallons = $8.95

Rate Code S, All Metered Customers: Next 49,000 Gallons = $4.67/1,000 gal

Rate Code S, All Metered Customers: Balance of Gallons = $3.34/1,000 gal

Rate Code S1, Non-metered Single Family = $31.13

Rate Code S2, Non-metered 1 Bedroom multi-family = $25.94

Rate Code S3, Non-metered 2 Bedroom multi-family = $31.13

Rate Code S6, Non-metered Commercial = $47.99

Rate Code S7, Non-metered Small Business = $31.13

Rate Code CSI, Combined Sewer Initiative = $15.00

COMMERCIAL SOLID WASTE

Please contact Spencer City Hall at 712-580-7200

Commercial Electric Rates

Rate Structure Effective November 1, 2018 (prices per month, unless otherwise noted)

GS: GENERAL SERVICE ELECTRIC

All Kilowatt Hours (Energy Cost Adjustment applies) = $0.0689 per kWh

Meter Charge = $19.15

SCI: SMALL COMMERICAL / INDUSTRIAL ELECTRIC SERVICE

Demand Charge (All Kilowatts) = $8.75 per kW

Energy Charge (All Kilowatt Hours) = $0.041 per kWh

Meter Charge = $29.35

State sales and local option sales taxes will be added to the rate to comply with the provisions of the Code of Iowa. Minimum billing shall not be less than 50% of the maximum demand charges during the previous twelve (12) months.

LCI: LARGE COMMERCIAL / INDUSTRIAL ELECTRIC SERVICE

Demand Charge (All Kilowatts) = $9.75 per kW

Energy Charge (All Kilowatt Hours) = $0.037 per kWh

Meter Charge = $34.25

State sales and local option sales taxes will be added to the rate to comply with the provisions of the Code of Iowa. Minimum billing shall not be less than 50% of the maximum demand charges during the previous twelve (12) months.

IR: Interruptible Rate
As approved by contract between SMU and customer.

Energy Cost Adjustment (ECA)
An Energy Cost Adjustment (ECA) will be calculated monthly on all energy usage (kWh’s) for all customer classes. The ECA is based on a rolling 12-month average of SMU’s cost for purchased power.

ENERGY COST ADJUSTMENT

11/13/2018 through 12/12/2018 = $0.00843 per kWh

What is an ECA?

The Energy Cost Adjustment (ECA) reflects fluctuation cost to purchase electricity and the fuel to produce electricity. An increase or decrease in the ECA is dependent on market conditions. It adjusts monthly to pass costs through to customers’ bills. The ECA is based on a rolling 12-month average of SMU’s cost for purchased power.

Why does and ECA charge show up on my bill each month?

An ECA surcharge is included each month as the cost of purchasing and producing electricity increases or decreases. SMU increases or decreases the monthly surcharge on your bill to cover any additional costs of generating electricity.

Why are there additional costs with making the electricity?

The rising cost of fuel, primarily natural gas, that is used to generate electricity is the primary driver behind rising electricity costs. Sometimes the ECA may decrease.

Is there anything that can be done about the ECA charge by SMU?

Unfortunately, no. You can rest assured SMU will never make a profit off our customers’ added burden. By law, an ECA must go directly toward covering the increasing or decreasing costs. Nothing more, nothing less.

Is there just a problem here?

While our state and community often benefit from a low cost of living, energy prices are rising nationwide. For some natural gas and propane users, their energy bill will increase at a higher rate. For customers like you, SMU has a proven record of managing costs to keep rates as low as possible. That commitment to you will never change. According to the 2012 electric rate study by the American Public Power Association (APPA), SMU residential electric customers paid the lowest rate of any residential customer in the state of Iowa in 2012 at 6.8 cents per kilowatt hour. The data used in the study is what each utility reports to the Department of Energy and it is the average revenue per kilowatt hour. The average revenue consists of the rate, meter charge and ECA for SMU customers.

What can I do to keep unnecessary costs from my monthly bill?

You can look at the energy efficiency of your home and the SMU Resource Conservation program can help with some improvements. You and SMU can work together to make the best use of resources as well as helping keep electric costs down.