Spencer Municipal Utilities

Customer Service
Center Hours
Monday-Friday,
8:00am to 5:00pm

High Speed Internet

More About:

SMU WiFi (PDF)
SecureIT Plus
Webmail Instruction Guide (PDF)
Customer Privacy Verification (PDF)

Cable Modem Broadband Internet
Spencer Municipal Utilities offers lightning-fast Internet service via cable modems on our state-of-the-art broadband network!

When you choose SMU Broadband, you'll receive your service directly from Spencer Municipal Utilities! SMU Broadband features Spencer's fastest Internet connection!

WiFi Wireless Internet

SMU is pleased to provide WiFi wireless Internet access in several locations around the community!

Access is FREE for existing SMU Broadband customers. Registration is required; contact SMU to set up a user name and password.

Non-SMU Broadband customers may access the WiFi connections for a fee (credit card only)

Daily: $6.95
15 Days: $24.95
30 Days: $39.95

To log in, find the SMU wireless network, then open your web browser. Enter your password (existing customers) or payment information (fee users).

Coverage Map

Open Access ISP's
Spencer Municipal Utilities offers one of the only "open access" Internet systems in the nation. With open access, customers can choose from among several Internet Service Providers!

In addition to receiving your service directly from SMU, customers can choose from among these participating Internet Service Providers!

For pricing information from these ISP's, click on their logo below.

In addition to having an Internet Service Provider, you will need to either purchase or rent a cable modem.

Cable Modem Rental $5.00/month
Cable Modem Purchase $75.00
Cable Modem Activation $25.00

Compatible cable modems may be purchased from outside vendors. Cable modems must be DOCSIS 1.0, 1.1, or 2.0 compatible. SMU does not guarantee the operation of any cable modem that is not purchased or rented from SMU.

Download the SMU Acceptable Use Policy for Cable Modem Service

INTERNET TECH SUPPORT
712-580-5858

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If you, a SMU customer, feel that you have processed a payment in error, please contact our customer service at 712-580-5800 or email us to request a refund.

Privacy Policy: Spencer Municipal Utilities takes great pride in protecting the privacy of our customers. It is our responsibility to maintain our customer’s personal and account information in strictest confidence. Third party use of this information is strictly prohibited.”