Frequently Asked Questions

Frequently Asked Questions

How much electricity does a particular appliance use?
If you are wondering how much electricity a particular appliance uses in your home, contact us to use a Kilo-Watt-Hour tester. We have a limited number available for customers to use for a few days to gather information on how much electricity a particular appliance uses.

Consumer's Guide to Electricity
To learn more about electricity and how it gets to your home, watch this video from Iowa Association of Municipal Utilities.



For additional questions on SMU electric, email us at customerservice@smunet.net.

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If you, a SMU customer, feel that you have processed a payment in error, please contact our customer service at 712-580-5800 or email us to request a refund.