Frequently Asked Questions

How do I know which box is right for me?

Thinking about how and when you view cable programming will help determine which box is appropriate for which TV. If you have an HD TV, you may want to consider a box that will give you some HD programming like an HD box or a DVR. If you are often not available to watch your favorite programs when they are on, you may want to consider a DVR so you can record them and watch them when you want to. If you have multiple TVs in your home and you may want to watch your recorded program somewhere other than where it was recorded, you may want to consider boxes capable of Multi-Room DVR Service.

What is the difference between standard definition and high definition (HD)?

The primary difference between standard definition and high definition is the number of pixels per inch on the screen.

Do I need a high definition television to get HD programming?

In order to view HD programming, you do need to have an HD television. Even if you put a box on your non-HD TV that provides HD programming, you won’t be able to get the full benefit without an HD TV.

Do I have to have an HD box on an HD TV?

When deciding which type of box to put on your HD TV, the decision is up to you. Spencer Municipal Utilities recommends using a box that will allow you to have HD programming to get the full benefits of the HD TV. The boxes that would give the HD programming include an HD box or a DVR.

For additional questions on SMU cable TV, email us at customerservice@smunet.net.

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